Privacy Policy

Our Digital House ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ourdh.us and use our services.

1. Information We Collect

Information You Provide

We collect information you provide directly to us, such as:

• Name and email address when you join our waitlist
• Property address and details when you create a home profile (when service launches)
• Home maintenance records, warranties, and contractor information you choose to store
• Communications when you contact us for support

Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Website usage data through cookies and similar technologies
• Pages visited and time spent on our site

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you updates about Our Digital House and your waitlist status
• Create and manage your home's digital record
• Respond to your comments, questions, and support requests
• Send you technical notices and security alerts
• Monitor and analyze usage trends to improve user experience
• Protect against fraudulent or illegal activity

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in these situations:

With Your Consent

We share information when you give us explicit permission, such as when you transfer your home records to a new owner.

Service Providers

We may share information with third-party vendors who perform services on our behalf, such as:

• Email delivery services
• Cloud storage providers
• Analytics services

Legal Requirements

We may disclose information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or protect against security issues

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure cloud storage with encryption at rest
• Regular security assessments
• Limited access to personal information by employees

5. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Improve your experience

You can control cookies through your browser settings, but disabling them may limit some features of our website.

7. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of personal information (which we do not do).

12. European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, the right to restriction of processing, and the right to lodge a complaint with a supervisory authority.